Shipping & Returns
SALTMUDÉ POLICIES
Shipping & Returns
Prepared with care. Delivered with intention.Order Care
Every order is prepared with care and intention.
Processing Time
Orders are typically processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary based on location and the shipping method selected at checkout. Please allow additional time during holidays or periods of increased order volume.
Order Support
If you experience any issues with your shipment or tracking, contact us at info@saltmude.com. We are here to help.
Unopened Products
Unused and unopened products may be eligible for return within 14 days of delivery. Items must be returned in their original condition and packaging.
Opened or used skincare products cannot be returned for hygiene and safety reasons.
Returns & Exchanges
We review every request with care.
If your item arrives damaged, defective, or if you received the incorrect product, please contact us within 7 days of delivery with your order number and photos of the item.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Original shipping fees are non-refundable.
Need Help?
Contact Us
Questions about shipping, returns, or your order?
Email: info@saltmude.com
Response Time: 24–48 business hours
Contact UsThank you for choosing SaltMudé.
We are honored to be part of your ritual.